Shipping Policy
Thank you for shopping with NOVIXA. Below you'll find everything you need to know about how we ship your order.
Processing Time
Orders are typically processed within 1-2 business days of purchase. You will receive a confirmation email once your order has shipped, along with tracking information.
Delivery Time
Once shipped, orders generally arrive within 7-15 business days, depending on your location. Delivery times are estimates and are not guaranteed, as they can be affected by customs processing, carrier delays, weather, holidays, and other factors outside of our control.
Shipping Rates
We currently offer free standard shipping on all orders within the United States.
Order Tracking
Once your order ships, you'll receive a tracking number by email so you can follow your package's progress.
Delayed or Missing Orders
If your order hasn't arrived within the estimated delivery window, please reach out to us at combatechizen73@gmail.com with your order number, and we'll look into it right away.
Incorrect Address
Please double check your shipping address at checkout. If a package is returned to us due to an incorrect address provided by the customer, we will contact you to arrange reshipment, which may include an additional shipping fee.